Contact Us

Have a question? We have some useful information below, which may answer your enquiry:

If it relates to Shipping and Returns, further information can be found here: shipping and returns

Our current processing time to dispatch an order from our warehouse is 1-3 working days (Monday-Saturday), not including the day the order was received.

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

These sometimes go into the spam/junk folders so please check this first and if you still cannot locate the email, drop us an email hello@altalondon.co.uk with your name and we will be able to help locate your order details.

If you have any press/media related enquires, please contact press@altalondon.co.uk

For all other queries please contact us using this form, please include your order number to speed things up and we will get back to you within 48 hours. Thank you!

Get In Touch